Toubleshooting mobileCAP

Is your device powered on?
Do you have enough Battery?
Do you have an active Data service plan?
Is the Wireless Radio turned on?
Can you access the internet from your devices browser?
Can you access www.mobileCAP.net from your devices browser?
Can you access the demo event, event ID 999999998?
Verify that you have the correct event id? Contact your event coordinator for more information on the event id.
On BlackBerry from Login screen, go to menu select advanced options and change Network Service Type? Try TCP if that doesn’t work try BIS.

Troubleshooting mobileCAP